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How tissu4d Handles Your Personal Data

This policy explains what data we collect when you open an account or make a deposit through DANA, OVO, or GoPay — and exactly how we use it.

Account data handled securelyWallet data: DANA, OVO, GoPayCookie controls in your handsYour right to access or deleteContact us to request changes
tissu4d How tissu4d Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove the data we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond with the steps to verify your identity and process your request.

Live Chat Open the chat widget on any page of the site. State your request clearly — account data access, correction, or removal — and our team will guide you through the verification steps.
Email Support Send your privacy request to our support email address listed in the account help section. Include your registered email so we can match it to your account record quickly.
Account Help Centre Log into your account and open the Help section. From there you can submit a data request form directly, which routes to our privacy handling team without going through general support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption across all pages where account or payment data moves — registration, login, deposit, and withdrawal flows included. Cookie settings are accessible from the footer of every page, so you can adjust what we track beyond essential session cookies at any time.

Cookie Controls

We use essential cookies to keep your session active and optional analytics cookies to understand page performance. You can turn off non-essential cookies from the footer cookie settings panel at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable local law after closure. Once that period passes, we delete or anonymise the record.

Wallet Data Security

Payment references from DANA, OVO, and GoPay transactions are stored in encrypted form. We use them only to reconcile deposits and withdrawals against your account — never shared with advertisers.

Requesting Changes

To update inaccurate data or request account deletion, contact support through live chat or email. We verify your identity first, then action the request within the timeframe local law requires.

Common Questions About Your Data on tissu4d

These are the questions we hear most often about how personal data works on the platform — from what we collect at sign-up to how you can ask us to remove your information.

We collect your name, email address, and any verification details you submit. If you deposit via DANA, OVO, or GoPay, we also record the transaction reference to match it to your account.

No. We store only the transaction reference number your wallet generates. Your PIN, password, and full wallet credentials never pass through or get stored on our systems.

Yes. Contact support via live chat or the account Help section, request a data copy, and we will verify your identity before sending the relevant account record to your registered email.

Submit a deletion request through live chat or email support. We verify your identity first, then process the removal within the timeframe that applicable local law in Indonesia requires.

We do not sell your data. We share it only with payment processors like the rails behind DANA, OVO, and GoPay, and identity verification partners — all bound by strict data-handling agreements.

Use the cookie settings panel in the site footer. Essential session cookies stay on so your account works properly. You can switch off analytics and non-essential cookies at any time from that panel.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.